At Shop.GemsFromJaipur we take the utmost care in delivering your precious jewelry safely, securely, and on time. Each piece of Gold and Diamond jewelry is handled with the highest level of attention — from our workshop to your doorstep.
Made-to-Order Items: Custom or personalized jewelry pieces typically require 7–14 business days for crafting and quality inspection before shipment, or more depending on the design. (Ask your sales rep for a Turn around time)
Ready-to-Ship Items: Orders for in-stock jewelry are processed within 2–3 business days after payment confirmation.
Please note that processing time does not include weekends, public holidays, or shipping transit time.
We partner with trusted and insured couriers such as FedEx, DHL, or UPS to ensure the safe delivery of your jewelry.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Insured Shipping | 5–7 business days | As mentioned at the time of purchase. |
| Express Insured Shipping | 2–3 business days | As mentioned at the time of purchase. |
| International Priority Shipping | 5–10 business days | As mentioned at the time of purchase. |
Note: Delivery times are estimates and may vary due to customs clearance or courier delays.
Every order is fully insured until it reaches your hands.
For security reasons:
All jewelry shipments require a signature upon delivery.
We do not ship to P.O. Boxes or APO/FPO addresses.
We proudly ship worldwide. However, international customers are responsible for:
Customs duties, import taxes, and fees levied by the destination country.
Any delays caused by customs procedures.
We recommend checking your local customs policies before placing an order.
Once your order ships, you’ll receive an email with tracking details so you can monitor your package’s journey.
You can also track your order anytime by logging into your account or using the tracking link provided.
If your order arrives damaged or is lost in transit:
Contact us immediately at haqrafayul@gmail.com within 48 hours of delivery (or the expected delivery date).
Include your order number and photos (if applicable).
Our team will work directly with the courier and our insurance provider to resolve the issue promptly.
Please double-check your shipping address before placing your order.
We cannot be held responsible for delays or lost packages due to incorrect or incomplete addresses.
Once an order has been processed or shipped, we are unable to modify the shipping address or cancel the order.
For urgent requests, please contact our support team immediately after placing your order.
If you have any questions about our shipping policy or need help tracking your order, our Customer Care Team is here to help.
Email: [haqrafayul@gmail.com]
Phone: [+91 9602631803]
Hours: Monday – Friday, 9 AM – 6 PM (Indian Time)
Every S.GFJ order is packed with care and shipped with trust. Your satisfaction and peace of mind are our top priorities. Thank you for choosing us for your fine jewelry purchase.